Privacy Policy

Last updated: 3/13/2025

1. Introduction

Welcome to HelpKoder ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data.

2. Data We Collect

2.1 Account Information

• Name
• Email address
• Profile picture
• GitHub account information (when signing in with GitHub)

2.2 Usage Data

• Screenshots you upload
• Analysis results
• Usage history
• Payment information (handled securely by Stripe)

3. How We Use Your Data

We use your data to:

• Provide and improve our AI analysis service
• Process your payments and manage your subscription
• Send you important updates about our service
• Improve our AI models and service quality
• Comply with legal obligations

4. Data Storage

Your data is stored securely using industry-standard encryption. We use:

• AWS S3 for storing screenshots
• PostgreSQL database for user data and analysis results
• Stripe for payment information

5. Third-Party Services

We work with trusted third-party services:

• GitHub (authentication)
• Stripe (payment processing)
• AWS (file storage)
• OpenAI (AI analysis)

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Withdraw consent for data processing

7. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect data from children under 13.

9. Changes to This Policy

We may update this policy occasionally. We will notify you of any significant changes via email or through our service.

10. Contact Us

For any questions about this privacy policy or our data practices, please contact us at:

• Email: audiencon@gmail.com
• Twitter: @audiecon